Can I track my order?

Asked 2 years ago
Yes, customers can track their orders when shopping on Rockport.com. Once an order is placed, Rockport typically sends an email confirmation that includes details about the order and shipment. This email usually contains a tracking number, which can be used to monitor the status of the shipment. Customers can input this tracking number on the appropriate carrier's website to obtain real-time updates on the location of their package. If a customer does not receive the tracking information in their email or has trouble locating it, they might want to check the "My Account" section on the Rockport website. In that area, customers can usually find their order history, including tracking details if the order has been shipped. For additional assistance or specific inquiries about order tracking, it is advisable to refer to the current web page where contact information is provided, although Rockport.com does aim to make the tracking process straightforward for customers. Overall, tracking orders can greatly enhance the shopping experience by providing peace of mind regarding delivery timelines.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 25, 2025

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