Can I cancel or modify my order?

Asked 2 years ago
When it comes to cancelling or modifying an order at Rockport.com, it is important to act quickly, as the ability to make changes largely depends on the status of your order. If an order has already been processed and shipped, it may not be possible to modify it or cancel it afterward. However, if the order is still in the processing stage, there might be a chance to make adjustments. To modify or cancel an order, customers are generally encouraged to check their order confirmation email or visit the order status section on the website. This can provide specific guidance relevant to the order in question. Additionally, customers may find it beneficial to refer to the shipping and return policies on the Rockport.com website for detailed information regarding order management. If there are any uncertainties, or if a customer is looking for specific assistance regarding their situation, the current web page should have contact information for any necessary inquiries. This information can help ensure that any action taken is in accordance with the company's policies.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 25, 2025

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