What should I do if my belongings arrive later than expected?

If your belongings from Roadway Moving & Storage arrive later than expected, there are several steps you can take to address the situation. First, it is advisable to remain calm and gather any documentation related to your move, such as your contract, tracking information, and any communication you have had with the company regarding your shipment. This information can be helpful in resolving your issue. Next, you should attempt to contact Roadway Moving & Storage directly to inquire about the delay. They may have information regarding the status of your delivery and any factors contributing to the delay, such as weather conditions or logistical issues. Checking their website for the most current contact information will help you reach out to the appropriate department efficiently. If you find that your delivery is significantly delayed and you have not received satisfactory communication or assistance, you may want to review your rights as a customer. Many moving companies have policies in place for delays, including potential compensation or reimbursement for additional expenses incurred due to the delay. Understanding these policies can empower you as a consumer. Finally, it is useful to express your concerns in a polite and constructive manner, as this can often lead to more effective communication and resolution.