Roadway Moving & Storage Customer FAQ

To request a moving estimate from Roadway Moving & Storage, you typically need to follow a few steps. First, visiting their official In addition to the online estimate request, it is possible that Roadway Moving & Storage offers phone consultations. During this call, a representative can gather the necessary information from you and provide an estimate based on the services required. It is advisable to have a list of items you wish to move ready, as this can help in providing a more accurate quote. For further details or any specific inquiries, you may want to refer to the contact section on their current webpage. This will help you find the most efficient way to get in touch with them for your moving estimate....

The overall moving cost is influenced by a variety of factors that can vary depending on the specifics of your move. One of the primary Another factor is the type of service you choose. For instance, some customers may opt for a full-service move, where the moving company handles everything from packing to unpacking. This comprehensive service generally results in a higher total cost compared to a self-service option, where the customer manages the packing and loading. Other considerations include the time of year you are moving, as demand can drive prices up during peak seasons, such as summer months or holidays. Additional services, such as storage and specialized handling for large or valuable items, can also impact the total cost. Lastly, it is important to check for any additional fees that may apply, such as charges for stairs, long carries, or increased labor. To get a clearer picture of your specific moving cost, it is advisable to refer to the current web page for detailed information on estimates and services offered by moving companies, including Roadway Moving & Storage....

Roadway Moving & Storage typically requires a deposit to confirm a scheduled move. This deposit serves to secure the moving date and...

Yes, during the moving process with Roadway Moving & Storage, a point of contact is typically assigned to you. This individual, often...

If you need to change your moving date with Roadway Moving & Storage, it is advisable to reach out to them as soon as possible to discuss Communicating your new preferences promptly can help ensure that you secure the new date that works best for you. It may also be beneficial to review your initial agreement, as there might be specific terms regarding changes. For the most accurate and detailed information regarding their rescheduling procedures, it is best to refer to the customer service section on their official website. This will provide you with the most updated contact information and guidelines for making any changes to your moving date....

Roadway Moving & Storage offers a comprehensive range of services to meet various moving and storage needs. Their core offerings include In addition to moving services, Roadway Moving & Storage provides professional packing services. Their experienced teams can help pack and prepare items for relocation, using high-quality packing materials to ensure that possessions are protected during the move. They also offer unpacking services, making settling into a new space much easier for clients. Another significant aspect of their service portfolio is their storage solutions. Roadway Moving & Storage features secure storage facilities designed to accommodate items for both short-term and long-term storage needs. These facilities are typically climate-controlled to safeguard belongings from extreme temperatures and humidity. Moreover, they may provide specialized moving services for items that require additional care, such as pianos, artwork, or delicate antiques. Their teams are trained to handle such items with the utmost precision and care. For specific details about the services available, including any special promotions or regional variations, it is advisable to visit the official website of Roadway Moving & Storage. This can provide the most accurate and updated information, as well as contact details for any inquiries....

Roadway Moving & Storage provides a range of services, including packing services and supplies to assist customers during their moving In addition to packing services, Roadway Moving & Storage usually offers a variety of packing supplies for sale, including boxes of different sizes, packing tape, bubble wrap, and other materials necessary for safeguarding belongings during relocation. Customers can inquire about the specific packing supplies available and whether they can purchase them separately if they prefer to pack their items themselves. For up-to-date information regarding the packing services and supplies offered, it may be helpful to visit their official website....

Yes, Roadway Moving & Storage offers a variety of storage options for customers who require temporary or long-term storage solutions. In addition to climate-controlled spaces, they also have standard storage options for items that do not require specific environmental conditions. The facilities are typically equipped with advanced security features, including surveillance cameras and secure access controls, to provide peace of mind for customers. Customers may choose from different unit sizes, allowing them to select an option that best fits their storage needs, whether it is for a few boxes or an entire household of furniture. To learn more about the available storage options, including pricing and specifics, it may be helpful to refer to the current web page, where detailed information is often provided. This can aid in making an informed decision based on individual requirements....

Roadway Moving & Storage is known for its comprehensive services, which include handling specialty items. The company is equipped to It is advisable to discuss any specific concerns or requirements related to specialty items with their team, as they can provide guidance on the best practices for moving such items securely. For detailed information and assistance, visiting the current web page of Roadway Moving & Storage may prove beneficial, as it often contains updated contact information and further services offered....

When considering what items cannot be moved by Roadway Moving & Storage, it is important to be aware that the restrictions are generally Other items that may also be restricted include important legal documents, firearms, and any valuable or irreplaceable items such as jewelry or family heirlooms, which may be best handled separately or insured during the move process. Furniture that is overly large or difficult to transport, such as pool tables or pianos, may require special arrangements and should be discussed with the moving service in advance. Roadway Moving & Storage may offer specific guidelines regarding these restrictions, and for the most accurate and comprehensive information, it is advisable to review the current policies found on their official website. This will ensure you have the latest details on what can be moved safely and what is prohibited, allowing you to plan your move effectively....

Protecting fragile items during transport is a crucial aspect of the moving process, and Roadway Moving & Storage understands this First and foremost, the use of high-quality packing materials is essential. Roadway typically recommends using sturdy boxes that are designed to withstand pressure during transport. For fragile items, such as glassware, ceramics, or electronics, utilizing packing paper, bubble wrap, and foam peanuts helps cushion these items and prevent them from shifting inside the box. In addition to packing materials, Roadway emphasizes the significance of proper packing techniques. It is advisable to wrap each fragile item individually before placing them into boxes. This approach minimizes the risk of damage from contact with other items. Furthermore, filling any empty spaces within the boxes with additional cushioning materials keeps items secure and reduces movement during transport. When loading the moving truck, careful placement is crucial. Roadway often suggests placing heavier items at the bottom of the truck, with fragile items on top to ensure they do not bear unnecessary weight. Securely strapping items within the truck can prevent them from shifting during the journey. Finally, Roadway Moving & Storage provides specialized services for particularly valuable or fragile items. For more specific inquiries or additional information, it might be beneficial to refer to the current page on their website for guidance on best practices for moving fragile items....

Roadway Moving & Storage provides various insurance options to ensure your belongings are adequately protected during the moving process. To offer additional peace of mind, Roadway Moving & Storage typically also provides the option to purchase full-value protection. This type of coverage can be beneficial for those who have valuable items that may need more comprehensive protection. Under full-value protection, the company assumes a higher level of responsibility in case of loss or damage, allowing you to claim the actual cash value or the cost of repair for your items. Customers looking to explore these insurance options are encouraged to review the detailed terms and conditions of each policy to find what best suits their needs. For the most accurate and detailed information, including any potential changes or specific offerings, it is always advisable to check the official website or contact them directly for the latest options and pricing....

Delays on moving day can be stressful, but Roadway Moving & Storage has procedures in place to address such situations effectively. If a delay is anticipated, the moving crew typically will reach out to provide updates. Customers are encouraged to maintain contact with the moving team to get real-time information about the situation. During the wait, it may be helpful for customers to prepare their belongings, finalize packing, or make plans for any unexpected downtime. In the event of significant delays, Roadway Moving & Storage may offer solutions such as adjusting the arrival time or providing compensation for the inconvenience. It is beneficial for customers to keep an open line of dialogue with the moving crew to explore these options. For future reference regarding policies or procedures, customers may wish to consult the information available on the Roadway Moving & Storage website, which can offer valuable insights and guidance. Planning ahead and being adaptable can certainly ease the stress associated with any delays on moving day....

Roadway Moving & Storage places a strong emphasis on the professionalism and training of its moving staff. The company typically ensures...

If your belongings from Roadway Moving & Storage arrive later than expected, there are several steps you can take to address the situation. Next, you should attempt to contact Roadway Moving & Storage directly to inquire about the delay. They may have information regarding the status of your delivery and any factors contributing to the delay, such as weather conditions or logistical issues. Checking their website for the most current contact information will help you reach out to the appropriate department efficiently. If you find that your delivery is significantly delayed and you have not received satisfactory communication or assistance, you may want to review your rights as a customer. Many moving companies have policies in place for delays, including potential compensation or reimbursement for additional expenses incurred due to the delay. Understanding these policies can empower you as a consumer. Finally, it is useful to express your concerns in a polite and constructive manner, as this can often lead to more effective communication and resolution....