What are the terms and conditions for redeeming frequent flyer points?

Asked 5 months ago
Qantas Airways has established specific terms and conditions for the redemption of Frequent Flyer points which vary depending on the type of reward being claimed, the destination, and the class of service. Generally, the points can be redeemed for various rewards, including flight bookings, upgrades, hotel accommodations, car rentals, and other services. For flights, points can typically be redeemed for either classic reward flights or any seat reward flights. Classic reward flights tend to require fewer points but may have limited availability, especially during peak travel periods. On the other hand, any seat rewards offer greater availability but usually require a higher number of points. It is important to note that point redemption is subject to availability and may vary based on airline partnerships and specific routes. It is also essential for members to be aware of any applicable fees associated with the redemption process, such as taxes, carrier charges, and services fees, which must be paid at the time of booking. Members should ensure that their Frequent Flyer account is active and that they have sufficient points for the desired reward. Furthermore, points are typically credited to an account after completion of a flight, and there may be restrictions on expiration if the account remains inactive for an extended period. Members are encouraged to familiarize themselves with the complete terms by referencing the relevant section on the Qantas website, as these terms may change.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 4, 2025

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