What programs does PGW offer for low-income customers?

Philadelphia Gas Works offers several programs designed to assist low-income customers with their natural gas bills and energy needs. One of the primary initiatives is the Low-Income Home Energy Assistance Program, also known as LIHEAP, which provides financial aid to help eligible households pay their heating bills. Additionally, PGW has a Customer Responsibility Program that offers a flexible payment arrangement based on a household’s income, ensuring that repaying the debt remains manageable. Furthermore, PGW's Winter Weather Protection Program helps safeguard low-income customers from service interruptions during the cold months, offering additional protections. There are also energy conservation programs available that advise on cost-effective ways to use energy more efficiently, ultimately reducing energy expenses. For specific eligibility criteria and more information on the available programs, customers may wish to visit the current page for PGW’s offerings related to low-income assistance.