What assistance programs are available for low-income customers?

Columbia Gas of Ohio recognizes the importance of providing assistance to low-income customers to help manage their energy bills. One of the most notable programs offered is the Percentage of Income Payment Plan, often referred to as PIPP. This plan allows eligible customers to pay a percentage of their monthly income towards their gas bill, which can be a substantial aid for those struggling to meet their energy expenses. Additionally, there are programs such as the Home Energy Assistance Program, or HEAP, designed to provide assistance during the winter months to help customers maintain their heating. HEAP can provide one-time assistance to eligible households to cover part of their energy costs, making it easier for them to stay warm and comfortable. There are also weatherization assistance programs that may be available through local community action agencies. These programs aim to improve energy efficiency in homes and lower heating costs. By making homes more energy-efficient, customers can potentially reduce their energy consumption, which can lead to lower utility bills over time. Furthermore, Columbia Gas of Ohio may collaborate with various local organizations to offer additional resources, such as emergency assistance, to help those in need during difficult times. This can include financial assistance for customers who are facing a crisis that affects their ability to pay their gas bills. Customers seeking assistance are encouraged to explore the specific details of these programs, as eligibility criteria and application processes may vary. For the most current information on the available assistance programs, potential applicants might want to check Columbia Gas of Ohio’s website, where they can find specific resources and further details about how to apply for these valuable programs.