What happens if I'm not home when my parcel is delivered?

Asked 6 months ago
If a recipient is not at home when a parcel is delivered by Parcelforce, there are several steps that may occur depending on the circumstances and the specific policies of Parcelforce. Generally, the delivery driver will attempt to leave the parcel in a safe location, such as a designated safe place if that option has been specified by the recipient. If the driver determines that this is not possible or safe, they may leave a card informing the recipient of the attempted delivery and provide details on how to reschedule delivery or where to collect the parcel. In many cases, recipients can opt to have their parcels redirected to a local Post Office, a collection point, or rescheduled for delivery on a different day. It is important for recipients to check the card left by the driver for specific instructions on how to proceed with their delivery. For more detailed information, recipients can look on the current Parcelforce website, which provides various options and resources regarding missed deliveries and collection arrangements.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 17, 2025

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