Can I redirect a delivery to a different address?

Asked 2 years ago
Yes, ParcelForce typically allows customers to redirect a delivery to a different address, provided certain conditions are met. This service can be particularly useful if the original delivery address is no longer convenient for the recipient. The process usually involves using the tracking information associated with the shipment, which is often provided at the time of booking or shipment. Once the recipient enters their tracking number on the ParcelForce website, they should find options for managing their delivery, including the possibility to redirect it. It is important to note that, in certain cases, redirection may be subject to an additional fee or may have specific restrictions based on the type of service selected. Additionally, the request for redirection typically needs to be made before the parcel is out for delivery. If you are unsure of the exact process or have unique circumstances surrounding your delivery, it may be useful to refer to the relevant sections of the ParcelForce website for precise guidance on their redirection services. This will provide the most up-to-date information regarding any applicable terms and conditions.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 17, 2025

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