Can I cancel or modify my order?

Asked 2 years ago
OrientalTrading.com understands that situations may change after an order is placed, and customers occasionally need to cancel or modify their orders. It is important to act quickly, as there may be limitations depending on the status of the order. Generally, if the order has not yet been processed or shipped, customers can cancel or modify it through their account on the website. The website typically provides a straightforward process for managing your orders. However, once the order is in the shipping process, it may not be possible to make changes. Customers are encouraged to check the relevant section on the OrientalTrading.com website for detailed information about their specific order and to view the cancellation and modification policy. If further assistance is required, the contact information is available on the current web page.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 3, 2025

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