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One Kings Lane Customer FAQ

Top Answers & How-to Guides

What is One Kings Lane's Phone Number?

The question we are asked most often is about how to talk to One Kings Lane customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I leave feedback about a product or my shopping experience?

One Kings Lane values customer feedback as it helps them improve their offerings and service. To leave feedback about a product or Alternatively, One Kings Lane may provide a feedback section within your account settings or during the checkout process for your overall shopping experience. It is also worth noting that more specific feedback may sometimes be collected through customer surveys that could be sent via email. For the most accurate and detailed information regarding the feedback process, visiting the appropriate section of the One Kings Lane website may be the best way to proceed....
Ask any question you have about One Kings Lane customer service, get an answer now.

Order Tracking and Returns

What is the process for returning an item?

The return process for items purchased from One Kings Lane is generally straightforward and customer-friendly. Once a customer decides To begin a return, customers usually need to log into their One Kings Lane account and locate the order. There should be an option to initiate a return, which will prompt the user to select the items they wish to return and provide a reason for the return. Upon completing this process, a return label may be generated, which customers will need to print and attach to the package. Once the item is securely packaged and the return label is affixed, it should be shipped back to the specified return address. It is recommended that customers retain proof of shipping until the return has been processed. After the item is received and inspected by One Kings Lane, customers can expect a refund in the original payment method, which may take several business days to process. For the most accurate and up-to-date information, customers are encouraged to visit the One Kings Lane website to review their return policy and specific instructions related to returns....

Customer Feedback and Privacy

How can I leave feedback about a product or my shopping experience?

One Kings Lane values customer feedback as it helps them improve their offerings and service. To leave feedback about a product or Alternatively, One Kings Lane may provide a feedback section within your account settings or during the checkout process for your overall shopping experience. It is also worth noting that more specific feedback may sometimes be collected through customer surveys that could be sent via email. For the most accurate and detailed information regarding the feedback process, visiting the appropriate section of the One Kings Lane website may be the best way to proceed....

Help me with my One Kings Lane customer service issue

Ask any question you have about One Kings Lane customer service. We will do our best to get you answers right away.
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