What is the process for returning an item?

Asked 4 months ago
The return process for items purchased from One Kings Lane is generally straightforward and customer-friendly. Once a customer decides to return an item, they should first check the specific return policy for that item on the One Kings Lane website, as different products may have varying return guidelines. Most returns must be initiated within a designated timeframe following the date of delivery, typically within thirty days. To begin a return, customers usually need to log into their One Kings Lane account and locate the order. There should be an option to initiate a return, which will prompt the user to select the items they wish to return and provide a reason for the return. Upon completing this process, a return label may be generated, which customers will need to print and attach to the package. Once the item is securely packaged and the return label is affixed, it should be shipped back to the specified return address. It is recommended that customers retain proof of shipping until the return has been processed. After the item is received and inspected by One Kings Lane, customers can expect a refund in the original payment method, which may take several business days to process. For the most accurate and up-to-date information, customers are encouraged to visit the One Kings Lane website to review their return policy and specific instructions related to returns.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 28, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call One Kings Lane?

If you need to call One Kings Lane customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call One Kings Lane

One Kings Lane

Find a list of many popular One Kings Lane questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call One Kings LaneOne Kings Lane Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!