What is your return policy?

Asked 2 years ago
Nasty Gal offers a flexible return policy to ensure customer satisfaction. Generally, items purchased can be returned within a specified number of days from the date of delivery. It is essential to note that both clothing and accessories should be unworn, unwashed, and in their original condition to be eligible for a refund. Nasty Gal typically provides customers with the option for a full refund or store credit, allowing individuals to choose the most convenient option for them. However, there may be certain exclusions that apply to sale items, swimwear, or other specific categories, which are often outlined in detail on the website. To initiate a return, customers are usually required to follow specific steps, such as filling out a return form and obtaining a return authorization. It is advisable to pack the items securely and utilize a trackable shipping service to ensure that the return is successfully processed. For those interested in international returns, it is important to consult the specific guidelines provided by Nasty Gal, as there may be different procedures. To find the most current information regarding the return policy, it is recommended to visit the Nasty Gal website. On the site, customers can find comprehensive details, including any updates or changes that may have occurred. Moreover, there may be contact information available for further inquiries.
Christian Allen is the editor / author responsible for this content.
Answered Aug 8, 2025

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