Mediacom Communications Corp. Customer FAQ

Top Answers & How-to Guides

What is Mediacom Communications Corp.'s Phone Number?

The question we are asked most often is about how to talk to Mediacom Communications Corp. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any installation fees associated with MediaCom services?

Mediacom Communications Corp. typically charges installation fees for its services, which may vary depending on the specific services...
Ask any question you have about Mediacom Communications Corp. customer service, get an answer now.

Recent Mediacom Communications Corp. Customer Questions

how do i get a copy of my medeacom internet plan with wifi 360 pro they sent me but I never wanted it or ever opened the box but been charging me $15 per month for the last year. I was told it was free.

To address the charge for the Wi-Fi 360 Pro that you did not want, you should check your account details or billing statements. We recommend reviewing any communication you received regarding its installation or subscription, as well as terms related to the service. For further assistance, please refer to the most up-to-date contact information provided on this page.
Asked Sep 6, 2025 5:18 AM

I want to talk to Customer Service in the United States

We're sorry, but the assistant can only provide written responses and is not able to redirect you to live telephone customer service representatives. However, we advise you to navigate to the MediaCom Communications Corp. website and seek out their customer service phone number. They have customer service representatives available to speak with you. Alternatively, you can use their live chat service if you prefer text communication. They strive to solve your queries promptly and effectively. Thank you.
Asked Apr 6, 2024 5:23 PM

Help me with my Mediacom Communications Corp. customer service issue

Technical Support

What should I do if my internet service is not working?

If a user's internet service is not functioning properly, the first step is to perform some basic troubleshooting. It is advisable If the problem persists, the user should check for any service alerts in their area that might indicate an outage. Many internet service providers, including Mediacom Communications Corp., provide updates about outages on their official website. Additionally, users can test the internet connection by connecting a device directly to the modem using an Ethernet cable to determine if the issue is with the modem or the router. If troubleshooting does not yield results, the user may look for contact information on the Mediacom website to seek further assistance....

Is customer support available 24/7 for MediaCom Communications Corp.?

MediaCom Communications Corp. offers customer support, but the availability may vary depending on the specific service or issue at...

How can I troubleshoot my MediaCom internet connection?

Troubleshooting a MediaCom internet connection can be approached with several steps to identify and resolve common issues. First, check Next, examine the physical connections. Ensure that all cables are securely connected and free from damage. If you are using Wi-Fi, consider connecting your device directly to the modem with an Ethernet cable to see if the issue persists. This can help determine if the problem lies with the Wi-Fi signal. Additionally, check for any network outages in your area, as these may also be causing connectivity issues. If the problem continues, you can search for specific troubleshooting guides on the MediaCom website for further assistance, or review their support resources for additional steps to take....

Equipment and Installation

What equipment do I need for MediaCom services?

Mediacom Communications Corp. generally provides its customers with the necessary equipment to access its services. For internet services,...

Are there any installation fees associated with MediaCom services?

Mediacom Communications Corp. typically charges installation fees for its services, which may vary depending on the specific services...
We look to the Mediacom Communications Corp. issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Mediacom Communications Corp. issues reported to GetHuman
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