What should I do if my items are damaged during the move?

Asked 3 months ago
If items are damaged during a move with Marrin's Moving, there are specific steps a customer can take to address the situation. First, it is essential to thoroughly document the damage by taking clear photographs of each affected item. This evidence will be beneficial when filing a claim. Customers should also review the inventory list, if provided, to check for any missing items or discrepancies. Next, it is advisable to contact Marrin's Moving directly to notify them of the damage as soon as possible. Knowing the procedures they have in place for such situations is crucial. Generally, moving companies have liability coverage that may help compensate for damaged items, but the specifics can vary based on the services chosen or insurance coverage selected during the booking process. Finally, customers should review the terms and conditions of their agreement with Marrin's Moving, as there may be time limits or specific requirements for filing claims. It is often helpful to refer to the current website for detailed information on the claims process and recommendations for handling damage.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 4, 2025

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