What happens if my items are damaged during the move?

Asked 5 months ago
If items are damaged during a move with Moving Stars Inc., the company has established procedures for addressing such situations. Typically, customers are advised to review the terms and conditions associated with their move, particularly regarding insurance coverage and liability. Moving Stars may offer different levels of protection, which can affect how claims for damaged items are processed. In the event that damage occurs, customers should document the condition of their items with photographs before and after the move, as this evidence can significantly support any claims. Once the damage is identified, it is important to notify Moving Stars about the incident as soon as possible. Most companies, including Moving Stars, have specific time frames within which claims must be reported. As each moving situation can vary, it is a good idea to carefully examine the current web page to find more detailed information regarding claims procedures and liability coverage options. Understanding these aspects in advance can help ensure a smoother experience.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 28, 2025

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