Recent Mail.com Customer Questions
I can not access my email when i put in my password
If you're unable to access your email after entering your password, ensure that you're entering the correct password, paying attention to capitalization and special characters. You may also want to check if your keyboard’s Caps Lock is on. If you've forgotten your password, look for the password recovery option on the login page to reset it. Additionally, check your internet connection or try accessing your email from a different browser.
Asked May 3, 2025 10:59 PM
I’ve been locked out of my email account saying it doesn’t recognise my email
If you're locked out of your Mail.com email account and it doesn't recognize your email, ensure that you've entered the correct email address and password. You can try resetting your password by following the prompts on the login page. If the issue persists, refer to the recovery options provided during the login process. Please note, the most up-to-date contact information is available through a link right here on this page.
Asked Apr 4, 2025 1:43 PM
Email received from mail.com is it legit? Said my account will be deactivated. I still use it.
If you've received an email claiming your Mail.com account will be deactivated, it's important to verify its authenticity. Check for signs of phishing, such as incorrect sender addresses, spelling errors, or unusual requests for personal information. Legitimate emails from Mail.com will typically address you by your name and maintain a professional tone. If you're unsure, avoid clicking any links in the email and consider logging into your Mail.com account directly through the official website to check for any alerts or messages.
Asked Mar 10, 2025 2:58 PM
My email is no longer active abd I need important information from it. Mail.com disabled this acct
.mollymj@mail.com
We cannot assist with specific account recovery or access issues. However, if your account has been disabled, please check for any recovery options provided by Mail.com on their website. There may be procedures to follow to attempt to regain access to your important information.
Asked Feb 3, 2025 4:29 AM
How to I can delete an account at Mail.com
To delete your Mail.com account, log in and go to the “Account Settings.” From there, select the option to delete your account. Follow the prompts to confirm the deletion. Ensure that you have backed up any important data before proceeding, as this action is irreversible.
Asked Oct 7, 2024 4:16 PM
Help me with my Mail.com customer service issue
Account Recovery
What should I do if my Mail.com account has been hacked?
If a Mail.com account has been hacked, it is important to act quickly to secure it and prevent further unauthorized access. First,
Once access to the account is regained, the user should review recent account activity to identify any suspicious actions, such as unauthorized changes to settings or messages sent without consent. It is also advisable to check the account recovery options to ensure they are accurate and up to date.
In addition to changing the password, adding two-factor authentication can provide an extra layer of security. This feature requires a verification code in addition to the password when logging in, making it much harder for unauthorized individuals to gain access.
The user should also consider scanning their devices for malware or viruses, as these can be used to compromise account security. Lastly, it may be prudent to inform contacts about the breach if any suspicious messages were sent from the account. For further assistance or specific concerns, users can refer to the appropriate section of the current Mail.com website for more detailed guidance or support options....
What should I do if I forgot my Mail.com password?
If a user has forgotten their Mail.com password, there are several steps they can take to regain access to their account. First, they
Next, the user will be prompted to enter their email address associated with the account. After submission, they may receive a password reset email at that address. If they have access to the email or any linked recovery options, they should follow the instructions in the email to create a new password.
If the user is unable to access their email or faces difficulties during the process, they may need to answer security questions or verify their identity using an alternative method. For detailed assistance, it could be helpful to explore the help section of the Mail.com website, where additional resources and support options may be available....
How can I recover deleted emails in Mail.com?
Recovering deleted emails in Mail.com can depend on how recently the emails were deleted and whether they have been permanently removed
If the deleted emails are no longer in the Trash, it may be necessary to check the settings for automatic deletion that may have been configured. In some cases, emails may be permanently deleted after a set period, making recovery impossible through conventional means. It is also important to remember that Mail.com does not offer a specific recovery tool for permanently deleted emails.
For any specific details regarding email recovery policies or options, users are encouraged to check the Mail.com help section or support resources available on the current web page....
Email Features
Are there options for sorting and organizing my emails in Mail.com?
Mail.com offers several options for sorting and organizing emails to enhance user experience and efficiency. Users can create custom
In addition to folders, Mail.com provides sorting options, allowing users to arrange their inbox by date, sender, subject, or other attributes. This makes it easier to locate specific messages or keep track of important correspondence. Users can also utilize the search function to find emails quickly using keywords or sender details.
Furthermore, Mail.com often incorporates features such as flags or stars to highlight important emails. This enables users to prioritize messages that require further attention. For specific details on these features, it may be helpful to verify the current offerings on Mail.com’s official website....
What email forwarding options does Mail.com provide?
Mail.com offers its users various email forwarding options that can be quite handy for managing communications efficiently. One of
Users can easily configure this forwarding option within their account settings. The process typically involves navigating to the appropriate section within the Mail.com interface, where users can enter the email address they would like their messages to be forwarded to. Additionally, users may have the option to either keep a copy of the forwarded emails in their Mail.com inbox or delete them, depending on personal preference.
It is essential to note that users should ensure that they are aware of their privacy settings and the implications of forwarding emails. For more detailed information and specific instructions on how to set up email forwarding, it may be beneficial to refer to the current Mail.com help pages available on their official website....
Are there any features provided by Mail.com for email security?
Mail.com offers a variety of features designed to enhance email security and protect users' accounts. One of the primary features is
Moreover, Mail.com users can enable two-step verification, a crucial security measure that adds an extra layer of protection to their accounts. By requiring both a password and a verification code sent to a trusted device, this feature greatly reduces the risk of unauthorized access.
Another useful security feature is the option to set up custom filters and rules to manage incoming emails. This functionality allows users to automatically sort emails into specific folders or flag them for review, which can be helpful in identifying suspicious correspondence.
For additional inquiries or more specific details about email security features, users may want to check the current Mail.com web page, where they can find further information about available security options and guidance on how to maximize their email safety....
Can I access my Mail.com account from multiple devices?
Yes, users can access their Mail.com accounts from multiple devices. Mail.com is designed to provide flexibility and convenience, allowing
It is important to ensure that you are using the correct login credentials on each device. Additionally, Mail.com supports various web browsers and mobile applications, making it easier to access the email service across platforms. If there are any specific issues or questions about device compatibility, checking the Help section on the Mail.com website may provide more detailed guidance. Always remember to log out of your account on shared devices for security purposes....
How do I customize my Mail.com email signature?
To customize your Mail.com email signature, you will need to access the settings in your Mail.com account. First, log into your Mail.com
In the signature settings, you can create or edit your signature by typing your desired text. You may also have options for formatting, allowing you to change font styles, sizes, colors, and add links or images if supported.
After customizing your signature to your preference, make sure to save your changes. It is advisable to look at the current Mail.com webpage for detailed guidance or specific options that might vary with updates to the service....
Is there a calendar feature available in Mail.com?
Mail.com offers a calendar feature known as the Mail.com Calendar. This feature allows users to organize their schedules, set appointments,
Users can also set reminders and receive notifications for upcoming appointments, ensuring that they stay on top of their commitments. It is important for users to explore the calendar functionality, as it can enhance their overall productivity and time management. For the most accurate and detailed information about the calendar feature, users may wish to check the current web page for more details and instructions on how to utilize it effectively....
Account Management
What are the steps to create a secondary email address with Mail.com?
Creating a secondary email address with Mail.com is a simple process that can be accomplished in a few steps. First, the user should
Next, within the account settings, the user will need to look for an option related to managing email addresses, adding accounts, or something similar. Once located, the user can select the option to create a new email address or secondary email address. At this stage, the user will be prompted to choose a desired username for the new address, along with any specifications for the name.
After entering the required information, the user should follow any additional on-screen instructions, and ensure that they review and confirm the creation of the new email address. Once completed, the user can return to their inbox and utilize both their primary and secondary email addresses. For any further assistance, it may be helpful to check the current web page for additional guidance or support options....
What are the storage limits for my Mail.com account?
Mail.com offers its users generous storage limits to accommodate their email needs. Generally, each Mail.com account has a storage
In addition to the storage limit, Mail.com also provides the option to utilize various features such as folders, filters, and organization tools, which can enhance the user experience. It is important for users to manage their accounts by regularly deleting unnecessary emails and attachments to maintain an efficient email system.
Users should also be aware that the storage limit applies to the entire account, including incoming and outgoing messages as well as drafts and archived emails. For the most accurate and up-to-date information regarding storage limits or other account features, it is advisable to refer to the current Mail.com website or help section....
How can I disable notifications for my Mail.com account?
To disable notifications for your Mail.com account, users typically need to adjust the notification settings within their webmail interface
If using the Mail.com mobile application, users may also need to check the device settings to manage app notifications at the operating system level. This allows for more control over how and when notifications are received.
For detailed instructions on accessing these settings or further assistance, individuals can explore the help or support section of the official Mail.com website....
How can I change my Mail.com account settings?
To change account settings for a Mail.com account, users should first log in to their Mail.com mailbox. Once logged in, they can navigate
For example, users can update their recovery information, manage connected accounts, and adjust how they wish to receive notifications regarding new emails or account activity. Additionally, it is possible to select email signatures and themes, enhancing the overall user experience.
It is advisable to review all available options carefully to ensure the account is configured to one’s liking. If further assistance is required, users are encouraged to check the current web page for any support guides or contact information....