What should I do if my Mail.com account has been hacked?

Asked 5 months ago
If a Mail.com account has been hacked, it is important to act quickly to secure it and prevent further unauthorized access. First, the user should attempt to reset the password for the account as soon as possible. This can usually be done by selecting the "Forgot Password" option on the login page. The user should follow the prompts to receive a password reset link via their registered email or phone number. Once access to the account is regained, the user should review recent account activity to identify any suspicious actions, such as unauthorized changes to settings or messages sent without consent. It is also advisable to check the account recovery options to ensure they are accurate and up to date. In addition to changing the password, adding two-factor authentication can provide an extra layer of security. This feature requires a verification code in addition to the password when logging in, making it much harder for unauthorized individuals to gain access. The user should also consider scanning their devices for malware or viruses, as these can be used to compromise account security. Lastly, it may be prudent to inform contacts about the breach if any suspicious messages were sent from the account. For further assistance or specific concerns, users can refer to the appropriate section of the current Mail.com website for more detailed guidance or support options.
Christian Allen is the editor / author responsible for this content.
Answered Jul 4, 2025

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