What is your price match guarantee policy?

Asked 2 years ago
Lighting Direct offers a price match guarantee policy designed to ensure that customers receive the best possible prices on their lighting products. This policy demonstrates the company's commitment to customer satisfaction and competitive pricing. According to this guarantee, if a customer finds a lower price on an identical product from a competitor, Lighting Direct will match that price. This applies to products that are in stock and available for immediate shipment from both parties. To take advantage of this policy, customers typically need to provide the details of the lower-priced item, including the competitor's information. It is important to note that certain conditions may apply to the price match guarantee. For instance, the comparison may need to be made with reputable retailers and not with auctions, clearance sales, or exclusive promotions. For the most accurate and up-to-date information regarding the specifics of the price match guarantee, as well as procedures for submission, customers are encouraged to refer to the relevant section of the Lighting Direct website, where they will find detailed guidelines. This allows for a clearer understanding of how to ensure they receive the best pricing for their lighting needs.
Christian Allen is the editor / author responsible for this content.
Answered Aug 28, 2025

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