What are your policies regarding canceled orders?

Lighting Direct has specific policies in place regarding canceled orders to ensure a smooth experience for all customers. Once an order is placed, it may be canceled if the request is made in a timely manner, typically before the order is shipped. If customers wish to cancel their order, they are encouraged to do so as soon as possible. Depending on the timing of the cancellation, there may be different procedures to follow. If an order has already been shipped, customers may need to follow the return process instead of cancellation. Lighting Direct usually provides comprehensive information about returns, including any conditions that apply and timelines for initiating a return. It is always advisable for customers to review the specific order details on the current web page, as this will provide the most accurate and current information regarding cancellation and return policies. This ensures that customers are well-informed of any possible fees or conditions associated with their orders.