1. All Companies › 
  2. LateRooms.com Customer Service › 
  3. FAQ
Updated

LateRooms.com Customer FAQ

Top Answers & How-to Guides

How do I Contact LateRooms.com Customer Service?

The question we are asked most often is about how to talk to LateRooms.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need to create an account to book a hotel?

It is not strictly necessary to create an account in order to book a hotel through LateRooms.com. Guests have the option to make a...

Are there any hidden fees when booking a hotel?

When making a hotel reservation through LateRooms.com, potential travelers should be aware that hidden fees can sometimes arise, impacting Firstly, some hotels may impose extra fees for amenities that are not included in the base rate, such as resort fees, parking charges, or charges for breakfast. These fees can vary greatly from one hotel to another and may not be clearly stated at the time of booking. Travelers are encouraged to carefully review the room details and any additional information provided on the booking page to ensure transparency regarding costs. Secondly, taxes might also be applicable, depending on the hotel's location. In some areas, these taxes are added to the final bill and can sometimes catch customers off guard if they do not account for them during the booking process. For those concerned about unexpected charges, it is advisable to read the cancellation policy and any other terms and conditions that may apply to the booking. By examining these details closely, travelers can make more informed decisions and better prepare for any potential costs that may arise during their stay. Lastly, LateRooms.com typically provides a comprehensive overview of pricing, but it is always wise for guests to check the specific hotel page for the most accurate and up-to-date information....
Ask any question you have about LateRooms.com customer service, get an answer now.
Contact LateRooms.com customer service

Recent LateRooms.com Customer Questions

Sold a room on a hostel that is permenantly closed now

We apologize for the inconvenience. If you've booked a room in a hostel that has permanently closed, it's our responsibility to resolve this issue. We typically work to find a suitable alternative for you at no extra cost. If we can't, we provide a complete refund. Ensure you have valid contact details in your account so we can reach out to you. Remember, your booking terms would still apply, including any cancellation policies. Next time, try to verify a hotel or hostel's operating status before booking to prevent such issues.
Asked Mar 9, 2024 10:16 AM

Help me with my LateRooms.com customer service issue

Booking Process

What types of accommodations can I book through LateRooms.com?

LateRooms.com offers a diverse range of accommodations to cater to various preferences and budgets. Users can find options that include...
Read more

How do I modify or cancel my hotel reservation?

To modify or cancel a hotel reservation made through LateRooms.com, you will typically need to follow a few simple steps. First, it Once you have your booking information, you can visit the LateRooms.com website. Navigate to the section specifically designed for managing your bookings. In this section, you should find an option to modify or cancel your reservation. It is essential to carefully read any terms and conditions associated with changes or cancellations, as many hotels may have specific policies regarding timelines and fees. If there are complications or specific requirements regarding your reservation, the website should provide additional information on the relevant procedures. For further assistance, looking on the current webpage might provide contact information should you need to reach out for direct support. Always remember to act promptly, as timing can be crucial in adhering to a hotel’s cancellation policy....
Read more

Do I need to create an account to book a hotel?

It is not strictly necessary to create an account in order to book a hotel through LateRooms.com. Guests have the option to make a...
Read more

How do I know if my hotel is confirmed after booking?

After making a booking through LateRooms.com, you should receive a confirmation email shortly after your reservation is completed. If you do not receive a confirmation email, or if you have any concerns regarding your booking status, it is recommended to visit the LateRooms.com website to access the booking management section, where you might find information about your reservation. Additionally, you may find contact information on the current web page in case you need further assistance....
Read more

Can I book last-minute accommodations?

Yes, LateRooms.com specializes in providing last-minute accommodations. The platform is designed to help travelers find and reserve The website is particularly beneficial for those who need to make spontaneous travel arrangements, as it often features a range of discounted rates for late bookings. Whether one is looking for a weekend getaway or a last-minute business trip, LateRooms.com presents numerous choices that cater to different preferences and budgets. In addition to individual hotels, travelers can also filter results based on amenities, location, and price to find the perfect place to stay. It is advisable for users to check the current web page for any updated offers or last-minute promotions that may be available at the time of their search. This way, one can make the most of their travel plans, even on short notice....
Read more

Booking Policies

Is there a best time to book hotels for the best deals?

When it comes to securing the best hotel deals on LateRooms.com, timing can indeed play a crucial role. Generally, the consensus among On the other hand, booking last-minute can also yield great deals. LateRooms.com specializes in offering last-minute discounts and offers, particularly for travelers who are flexible with their plans. Hotels may lower their rates as the check-in date approaches to fill any remaining vacancies. This can be an advantageous option for spontaneous travelers seeking a deal. It is also essential to consider the time of year when planning a trip. High-demand seasons, such as holidays and major events, often see higher rates and less availability. Conversely, traveling during off-peak seasons can lead to significant savings, as hotels may offer promotions to attract guests during quieter times. Ultimately, the best approach is to keep an eye on the rates over a period of time, compare the prices, and understand the specific patterns that may apply to your chosen destination. For the most accurate and current deals, it is always a good idea to check the LateRooms.com website regularly....
Read more

Are there age restrictions for booking hotels?

LateRooms.com typically does not impose strict age restrictions on booking hotels, but policies can vary by individual hotel. Many It is always a good idea for travelers to read the specific terms and conditions associated with their chosen hotel on LateRooms.com, as this will provide detailed information about age restrictions or any special requirements that may apply. If you have a particular hotel in mind, checking its listing on the LateRooms.com website will offer the most accurate information....
Read more

Can I book group reservations?

LateRooms.com does offer options for group reservations, which can be an excellent way to secure accommodations for events, business Additionally, group bookings often come with different cancellation and payment terms compared to standard reservations. Travelers are encouraged to enter all the necessary information regarding the group size and needs while searching for accommodations on LateRooms.com. It may also be beneficial to directly communicate any special requirements, such as room types or proximity, during the booking process. For larger groups or specific needs, using the LateRooms.com website can be very helpful, as it may provide additional resources or contacts. Customers are reminded that up-to-date information about group booking inquiries is typically available on the site, which can help facilitate the process....
Read more

Are pets allowed in hotels booked through LateRooms.com?

Policies regarding pets in hotels booked through LateRooms.com can vary from one establishment to another. While some hotels may be...
Read more

Payment and Offers

What payment methods are accepted on LateRooms.com?

LateRooms.com typically accepts a variety of payment methods to cater to a wide range of customers. Commonly, customers can use major...
Read more

How can I find the best offers on LateRooms.com?

Finding the best offers on LateRooms.com can be an enjoyable process if approached with a strategy. First, it is recommended to visit Utilizing the search function allows users to input their desired location, travel dates, and preferences to uncover suitable options. After entering these details, it is beneficial to sort the results by price, rating, or customer reviews. This will enable users to identify the best value for their preferences. Additionally, it may be worthwhile to explore any available filters such as 'Free Cancellation' or 'Breakfast Included', which can enhance the overall travel experience. Users are also encouraged to sign up for newsletters or notifications when deals become available, as LateRooms.com may occasionally offer exclusive discounts to subscribers. Finally, taking the time to read guest reviews can provide insights into which hotels offer the best overall value. It is always wise to compare options before making a decision to ensure the most satisfying reservation....
Read more

How do I redeem a LateRooms.com voucher or coupon?

To redeem a voucher or coupon on LateRooms.com, you typically start by selecting the hotel and dates you wish to book. Once you have It is important to enter the code exactly as it appears, as any typos could result in the code not working. After entering the code, you should see an updated total reflecting the discount or offer associated with your voucher. Make sure to review the terms and conditions of the voucher to ensure it is valid for your specific booking. If you require further assistance, it may be helpful to refer to the LateRooms.com website for more detailed guidance or contact information....
Read more

What is LateRooms.com’s policy on deposit and payment?

LateRooms.com provides a flexible approach when it comes to deposits and payment policies, which can vary depending on the hotel or However, some properties may have specific requirements where a deposit or prepayment is necessary at the time of booking. This is particularly common for special offers or non-refundable rates. Customers are encouraged to review the specific terms and conditions during the booking process, as these details will inform them of any potential deposit amount and payment policies pertinent to their chosen accommodation. For the most accurate and up-to-date information regarding deposits and payment, it is advisable to check the relevant hotel page on LateRooms.com before finalizing a booking. Doing so will ensure that you are aware of all financial obligations associated with your reservation....
Read more

Are there any hidden fees when booking a hotel?

When making a hotel reservation through LateRooms.com, potential travelers should be aware that hidden fees can sometimes arise, impacting Firstly, some hotels may impose extra fees for amenities that are not included in the base rate, such as resort fees, parking charges, or charges for breakfast. These fees can vary greatly from one hotel to another and may not be clearly stated at the time of booking. Travelers are encouraged to carefully review the room details and any additional information provided on the booking page to ensure transparency regarding costs. Secondly, taxes might also be applicable, depending on the hotel's location. In some areas, these taxes are added to the final bill and can sometimes catch customers off guard if they do not account for them during the booking process. For those concerned about unexpected charges, it is advisable to read the cancellation policy and any other terms and conditions that may apply to the booking. By examining these details closely, travelers can make more informed decisions and better prepare for any potential costs that may arise during their stay. Lastly, LateRooms.com typically provides a comprehensive overview of pricing, but it is always wise for guests to check the specific hotel page for the most accurate and up-to-date information....
Read more

Customer Support

What should I do if I encounter issues with my booking?

If a user encounters issues with a booking made through LateRooms.com, it is important to approach the situation calmly and systematically. If the issue pertains to incorrect details or discrepancies, the user can cross-check this information against the booking details on the LateRooms.com website to ensure accuracy. If there are concerns about cancellation policies or changes that need to be made, the website may also provide specific guidance on how to handle these situations. For more complex issues, such as payment problems or if the hotel does not have a record of the booking, the user might consider looking for the appropriate contact information on the current LateRooms.com webpage. It may also be helpful to gather all related documentation and details before reaching out to ensure the issue can be resolved expediently. Following these steps often leads to satisfactory resolutions for most concerns regarding bookings through LateRooms.com....
Read more

How can I leave a review for a hotel I stayed in?

To leave a review for a hotel booked through LateRooms.com, customers typically need to visit the website and navigate to the specific It is important to ensure that the review is honest and detailed, as this can help other travelers make informed decisions. Additionally, customers may be encouraged to share their experiences regarding aspects such as cleanliness, service, amenities, and location. If there are any specific requirements or guidelines for submitting reviews, they will typically be found on the website itself. For further assistance, customers might consider checking the help section or looking for relevant contact information on the current web page....
Read more
We look to the LateRooms.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LateRooms.com issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated