What should I do if my flight is delayed or canceled?
Asked 6 months ago
If a passenger's flight with Korean Air is delayed or canceled, the first step is to remain calm and check for any official announcements regarding the situation. Korean Air typically informs passengers of delays and cancellations through their airport staff, as well as via electronic notifications sent to the contact information provided at the time of booking.
It is advisable for passengers to visit the Korean Air website, where they can often find real-time flight status updates. If a flight is significantly delayed or canceled, Korean Air usually provides options for rebooking or refunds. Passengers should be prepared to show their booking details and any relevant identification when discussing alternative arrangements with the airline staff.
In cases of long delays, passengers may be entitled to compensation, such as meal vouchers or hotel accommodations, depending on the circumstances and local regulations. If assistance is needed, the airline's customer service representatives can guide passengers through their options. For the most accurate and up-to-date information regarding specific situations, it may be helpful to visit the Korean Air website.
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