What is your return/refund policy?

JustFlowers.com has a clear and customer-friendly return and refund policy designed to address various situations that may arise with orders. Typically, if a customer is not satisfied with their purchase, they can reach out to the company within a certain time frame, which is often within seven days of delivery or receipt of the flowers. If there is an issue with the freshness or quality of the flowers, customers are encouraged to provide details and possibly share photographs as evidence of the condition upon arrival. JustFlowers.com aims to resolve such matters promptly, often offering replacements or adjustments to ensure customer satisfaction. For any delivery errors, such as flowers being sent to the wrong address or not being delivered at all, JustFlowers.com is committed to taking the necessary steps to rectify the situation. This may include either offering a refund or providing a replacement bouquet as appropriate. It is always a good idea to review the specific terms and conditions outlined on JustFlowers.com, as policies may vary or be updated over time. Customers can usually find comprehensive details regarding return and refund procedures, including any timeline or documentation required, directly on the current web page. This can help clarify what to expect in various scenarios and ensure a smooth resolution for any issues encountered.