What if my recipient is not available at the time of delivery?

Asked 2 years ago
If a recipient is not available at the time of delivery, JustFlowers.com has procedures in place to ensure that the flowers or gifts are delivered as intended. Typically, delivery people will attempt to leave the arrangement in a safe and suitable location. This could include placing the flowers at the recipient's doorstep, with a neighbor, or in a secure area outside the home. If no secure location is available and delivery cannot be completed, the delivery person may leave a notification card indicating a delivery attempt was made. In such instances, the recipient will be informed of the delivery attempt and provided with instructions on how to arrange for redelivery or pick them up at a designated location. It is always advisable for customers to consider the availability of recipients during the planned delivery window. When placing an order, it may be beneficial to provide special instructions regarding delivery options or to specify a different delivery time when the recipient is more likely to be home. For further details or specific inquiries regarding delivery policies, it is best to review the customer service section on the JustFlowers.com website, where additional information and guidelines can be found.
Christian Allen is the editor / author responsible for this content.
Answered Jun 16, 2025

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