What should I do if there is a power outage in my area?

Asked 2 years ago
In the event of a power outage in your area, Hydro-Quebec recommends several steps to ensure your safety and convenience. First, it is advisable to check if your neighbors are also experiencing an outage. This can help determine if the situation is isolated to your home or part of a larger area. Next, if you have access to a mobile device with data service, checking Hydro-Quebec's website may provide updates on the outage status or estimated restoration times. It is important to keep flashlights, batteries, and a battery-operated radio handy, as these can be invaluable during an outage. Additionally, refrain from opening your refrigerator or freezer, as this helps preserve the temperature of your food for a longer period. If the power outage leads to any dangerous situations, such as fallen power lines, it is critical to remain at a safe distance and avoid contact with those lines. Finally, if the outage persists for an inconvenient amount of time, there are resources and information available on Hydro-Quebec's website regarding what to do next. Staying informed through their updates can be quite helpful during such situations.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 22, 2025

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