What are the options for temporary service suspension?

Asked 4 months ago
Hydro-Quebec offers several options for customers who need to temporarily suspend their service. Typically, this might be necessary due to various personal circumstances, such as moving out of a residence or undergoing renovations. One of the primary options is to put the account on hold for a specified period. This allows customers to pause their electricity service without incurring ongoing usage charges. Customers can also opt for an account transfer, which involves moving the service from one location to another without needing to fully disconnect. If a customer plans to discontinue service completely but intends to return in the future, Hydro-Quebec may allow for a temporary disconnection, which can later be reactivated once conditions permit. It is important for customers to check the latest policies and requirements surrounding service suspensions, as these can change over time. For precise details about the current options and any associated fees, customers are encouraged to visit the official Hydro-Quebec website, where comprehensive information can be found. This ensures that individuals are aware of all available choices and the specific steps necessary to initiate a temporary service suspension.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 22, 2025

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