Do I need to pay for return shipping?

Asked 2 years ago
Free People generally requires customers to pay for return shipping, unless the return is due to an error on their part, such as sending the wrong item or a defective product. In most cases, customers are responsible for the costs associated with returning items. It is important for shoppers to review the specific return policy outlined on the Free People website for the most accurate and up-to-date information regarding return shipping fees. The return policy typically details the procedures customers need to follow to initiate a return, including any return shipping guidelines. Additionally, customers may find it useful to know that some promotions or options may apply when returning items purchased during specific sales events, but this can vary. Therefore, checking the current web page for further details on the return policy and shipping requirements is highly recommended.
Christian Allen is the editor / author responsible for this content.
Answered Jul 30, 2025

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