What is your warranty policy?

Asked 2 years ago
Framesdirect.com typically offers a warranty policy that covers manufacturing defects and issues related to their eyewear products. Generally, the warranty will vary based on the specific product, and it may cover a period of one year from the date of purchase. This warranty usually ensures that if customers encounter problems that are determined to be due to faulty materials or workmanship, the company will provide repairs or replacements at their discretion. It is essential for customers to keep their purchase receipts or order confirmations, as these may be required when initiating a warranty claim. Additionally, the warranty usually does not cover damages caused by misuse, accidents, or normal wear and tear. For precise details regarding the warranty, including any specific terms, conditions, or exclusions, it is best for customers to refer to the information available on the current Framesdirect.com website. The website should provide the most accurate and up-to-date warranty policy information, tailored to the specific products purchased.
Christian Allen is the editor / author responsible for this content.
Answered Oct 21, 2025

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