Can I change my prescription after placing an order?

Asked 2 months ago
Once an order is placed with Framesdirect.com, making changes to the prescription can be a bit complex. In general, it is advisable to contact customer service as soon as possible if you realize that your prescription needs to be updated after placing an order. The ability to modify an order, especially the prescription details, may depend on the status of the order. If the order has already been processed or is in the production phase, it may not be possible to change the prescription without incurring additional delays or charges. It is wise for customers to review their prescription information carefully before finalizing their order to ensure accuracy. If there are any concerns or questions regarding specific prescription details, customers are encouraged to look on the Framesdirect.com website for pertinent contact information in order to seek assistance. In summary, acting quickly and being proactive is key when it comes to any changes regarding a prescription after an order has been placed.
Christian Allen is the editor / author responsible for this content.
Answered Oct 21, 2025

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