Updated

Duluth Trading Company Customer FAQ

Top Answers & How-to Guides

What is Duluth Trading Company's Phone Number?

The question we are asked most often is about how to talk to Duluth Trading Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I sign up for a newsletter to receive updates on new products and promotions?

Yes, Duluth Trading Company offers a newsletter that customers can sign up for to receive updates about new products, promotions, and...
Ask any question you have about Duluth Trading Company customer service, get an answer now.

Recent Duluth Trading Company Customer Questions

Received wrong size in my order

We're sorry to hear that you received the wrong size item in your order. We understand how frustrating this can be. What you can do is to return the item and request for an exchange to the correct size you originally ordered. Ensure that the item is in its original condition with tags still attached. You may use the return form that came with your order to specify the details of your exchange. Once we receive your return, we'll process your exchange as rapidly as possible.
Asked Mar 6, 2024 10:38 PM

Help me with my Duluth Trading Company customer service issue

Returns and Cancellations

What is the return policy for Duluth Trading Company?

Duluth Trading Company has a return policy that reflects its commitment to customer satisfaction. Generally, items purchased from Duluth For purchases made through the official website, customers may need to initiate the return process online to generate a return label. Once the returned items are received and inspected, a refund is usually processed back to the original method of payment. It is essential for customers to keep any receipts or order confirmations as proof of purchase, as this may assist with the return process. For the most accurate and updated details regarding the return policy, including any exceptions or conditions, it is helpful to visit the official Duluth Trading Company website. There, customers can find comprehensive information tailored to their needs....

Can I cancel or change my order after it has been placed?

Once an order is placed with Duluth Trading Company, changes or cancellations may be limited due to the efficiency of their order processing However, if the order is still in the processing stage, there may be options available. Customers are encouraged to check the current web page for specific policies regarding order changes or cancellations. If the order has already been shipped, Duluth Trading Company usually offers a return policy that allows customers to return unwanted items within a certain timeframe. It is always a good idea for customers to review the order confirmation email they receive after placing their order, as it may include important details regarding their specific situation, and they can find further information on the company's policies on the website....

Shipping and Tracking

How long does it take to receive an order from Duluth Trading Company?

The time it takes to receive an order from Duluth Trading Company can vary depending on several factors, including the shipping method...

Do you offer international shipping?

Duluth Trading Company primarily focuses on shipping within the United States. However, they do occasionally offer international shipping...

Can I track my order online?

Yes, customers of Duluth Trading Company can track their orders online. Once an order has been shipped, a tracking number will typically...

Payments and Promotions

What payment methods are accepted on the Duluth Trading Company website?

Duluth Trading Company provides a variety of payment options to ensure a convenient shopping experience for its customers. Typically,...

Do you offer gift cards?

Yes, Duluth Trading Company does offer gift cards, which make for a wonderful gift option for friends or family members who appreciate...

Are there any sales or promotions currently running?

Duluth Trading Company frequently offers a variety of sales and promotions throughout the year, but the specific details can vary based...

Product Information

What are the care instructions for Duluth Trading Company products?

Duluth Trading Company takes pride in creating durable and functional products that require proper care to maintain their quality and For drying, air drying is preferred to maintain the structure and fabric characteristics, although some items may be safe to tumble dry on a low heat setting. It is also advisable to check for specific labels or tags on individual products, as they often include tailored care recommendations. For products made of special materials, such as leather or technical fabrics, additional care measures may be suggested. Customers interested in details for a specific product can typically find more information on the Duluth Trading Company website, ensuring they have the best advice for their particular item....

Do you have a size chart for your clothing?

Duluth Trading Company provides a size chart for its clothing to help customers find the perfect fit. This chart typically includes...

News and Locations

Are there any physical retail locations for Duluth Trading Company?

Yes, Duluth Trading Company has a number of physical retail locations across the United States. They offer customers the opportunity...

Can I sign up for a newsletter to receive updates on new products and promotions?

Yes, Duluth Trading Company offers a newsletter that customers can sign up for to receive updates about new products, promotions, and...
We look to the Duluth Trading Company issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Duluth Trading Company issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated