Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed with Duluth Trading Company, changes or cancellations may be limited due to the efficiency of their order processing system. If a customer wishes to cancel or modify an order, it is advisable to act quickly. Typically, orders start processing shortly after they are placed, making it challenging to modify them once they are in the system. However, if the order is still in the processing stage, there may be options available. Customers are encouraged to check the current web page for specific policies regarding order changes or cancellations. If the order has already been shipped, Duluth Trading Company usually offers a return policy that allows customers to return unwanted items within a certain timeframe. It is always a good idea for customers to review the order confirmation email they receive after placing their order, as it may include important details regarding their specific situation, and they can find further information on the company's policies on the website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 10, 2025

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