What are the different billing and payment methods available?

Asked 2 years ago
Duke Energy offers several billing and payment methods to accommodate its customers' preferences. Customers can choose from various options that include traditional paper billing, electronic billing, and auto-pay setups. With electronic billing, customers receive their bills via email, which is not only convenient but also beneficial for the environment. For payments, there are multiple avenues available. Customers can pay their bills online through the Duke Energy website, where they can set up one-time or recurring payments. Payments can also be made via the mobile app, which provides a user-friendly interface for managing accounts. In addition to online options, customers may opt for in-person payments at various authorized locations or through mail by sending a check. Some customers also appreciate the flexibility of telephone payments. Duke Energy aims to provide accessible billing and payment solutions to ensure that all customers can easily manage their accounts. To find the most current information on billing and payment methods, customers are encouraged to visit the Duke Energy website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 6, 2025

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