Can I return items bought online to a physical store?

Asked 3 months ago
Duckwall-ALCO Stores, Inc. typically allows customers to return items purchased online at their physical store locations; however, there are specific policies that apply. Generally, returns may need to be made within a certain time frame, and items should be in their original condition with any tags or packaging intact. It is also essential to have the original receipt or proof of purchase for a smoother return process. Customers may find that certain items, such as clearance or special orders, have different return policies. For the most accurate and updated information regarding returns, it is advisable to check the current web page or visit the store's customer service section. This can provide details specific to your location and any potential exceptions to the standard return policy.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 15, 2025

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