Can I return or exchange items purchased online?

Yes, items purchased online from The Bon-Ton Stores, Inc. can typically be returned or exchanged. To facilitate this process, customers are encouraged to review the return policy outlined on the Bon-Ton website, which provides specific details on the procedure, including time frames and condition requirements for the items. Generally, products should be returned in their original packaging with tags still attached, and customers may need to provide a receipt or order confirmation email as proof of purchase. The Bon-Ton Stores, Inc. may offer options for returning items by mail or at physical store locations, depending on the specific policies in place at the time of the transaction. Additionally, it is advisable to be aware of any exceptions or restrictions that may apply to certain products, such as clearance items or personalized goods. For the most accurate and up-to-date information regarding returns and exchanges, visiting the Bon-Ton website would be ideal, as it will provide the latest guidelines and address any specific concerns one might have regarding their purchase.