What are the return and refund policies at Duckwall-ALCO Stores?
Duckwall-ALCO Stores, Inc. has a return and refund policy designed to ensure customer satisfaction while also protecting the integrity of the company. Typically, items purchased from Duckwall-ALCO can be returned within a specific timeframe, which is generally thirty days from the date of purchase. This gives customers the opportunity to evaluate their purchases and make sure they meet their needs and expectations.
For a successful return, it is usually necessary for the customer to present the original receipt or proof of purchase. The item, in most cases, should be in its original condition, unused, and with all original packaging included. Some items, such as clearance or seasonal merchandise, might have specific return restrictions, so it is important to read all labels and documentation provided at the time of purchase.
Refunds for returned items are typically processed using the original method of payment. In some cases, especially for purchases made with cash, a store credit might be issued instead of a cash refund. Customers looking for more specific information regarding exceptions to these policies or details related to type of purchase may find helpful information on the Duckwall-ALCO website. It is always a good idea to check the most current policies directly on the official webpage, as these policies may periodically change. This ensures that customers have up-to-date information when they need to make returns or request refunds.

Answered Sep 15, 2025
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