What happens if my event is canceled or rescheduled?
In the event that a ticketed event is canceled or rescheduled, Denver Ticket Company typically follows specific procedures to address the situation. If an event is canceled, customers are usually entitled to a full refund of their ticket purchase. It is important to note that the refund process may vary based on the ticketing platform, the nature of the event, and the policies in place by the event organizer.
For rescheduled events, Denver Ticket Company generally allows customers to retain their original tickets for the new date. However, if a customer cannot attend the rescheduled event, they may be able to request a refund, depending on the terms set by the event organizer.
It is advisable for customers to check the current web page regarding their specific tickets. This page may have important details, including any updates on cancellation and rescheduling policies, as well as instructions for obtaining refunds if applicable. Additionally, customers should keep an eye on their email for notifications regarding event status changes, as these will provide the most immediate information related to their ticket purchase. Understanding these policies can help ensure a smooth experience when dealing with changes to event schedules.

Answered Sep 22, 2025
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