What happens if an event is canceled or postponed?

Asked 2 months ago
When an event is canceled or postponed, Ticket Mania has specific policies in place to address these situations. If an event is canceled, typically, customers are eligible for a full refund. The refund process generally involves the original payment method used for the purchase. It is important for customers to monitor their email and the Ticket Mania website for updates regarding how refunds will be processed, as these details can vary depending on the event and the circumstances surrounding the cancellation. In the case of a postponed event, ticket holders usually have the option to either retain their existing tickets for the new date or request a refund. It is common for Ticket Mania to provide information about the new date and any adjustments to the event details through their website and via email communications. To stay informed about any changes or updates regarding a specific event, customers are encouraged to frequently check the Ticket Mania website. The website typically contains the most current information and specific guidance regarding refunds and ticket policies in the event of cancellation or postponement.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 22, 2025

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