What should I do if my order is incorrect?

If you find that your order from Decorplanet.com is incorrect, there are a few steps you can take to address the issue. First, it is important to carefully review your order confirmation email or receipt to verify what items you originally ordered compared to what you received. This will help you understand the nature of the error, whether it is an incorrect item, missing items, or perhaps an issue with the quantity ordered. Next, if you confirm that there is indeed an error, you may want to visit the current web page of Decorplanet.com to find information regarding their return and exchange policy. Most retailers have a specified time frame within which customers can report issues related to their orders. It is advisable to act promptly to ensure your concerns can be addressed without delays. In case you need to initiate a return, you may locate the necessary steps outlined on the website, including any required documentation or item condition details. Often, retailers will provide a return shipping label for you to use. It may also be helpful to take photographs of the items received, especially if the order was incorrect due to damage or if the wrong item was sent, as this could be required for verification purposes. Depending on the policies of Decorplanet.com, you may have the option to receive a refund, an exchange, or simply to have the correct item sent to you. It is usually best to keep records of all correspondence related to the order for reference. Overall, acting swiftly and following the outlined procedures on the website will be your best strategy for resolving any issues with your order.