What is your return policy?

Decorplanet.com has a clear and straightforward return policy designed to ensure customer satisfaction. When making a purchase, it is essential to carefully review the specific return guidelines, as policies can vary depending on the type of product. Generally, products that are unused and in their original packaging may be eligible for return within a specific time frame, typically thirty days from the date of delivery. It is important to note that custom or special order items usually do not qualify for return. When returning an item, customers are often required to provide the original receipt or order confirmation to facilitate the process. Refunds are usually processed back to the original method of payment, and it can take several business days for the transaction to appear on the customer's account after approval. Additionally, customers are usually responsible for any return shipping costs unless the return is due to a mistake made by Decorplanet.com, such as sending the wrong item or a defective product. To ensure a smooth return experience, it is advisable for customers to carefully read the return instructions provided with their order or check the specific product page on the Decorplanet website. For any further details or the most current information regarding returns, customers may refer to the specific section on returns found on the Decorplanet.com website. Staying informed about the return policy can help customers make confident purchasing decisions, knowing they have options should their items not meet their expectations.