Can I change the delivery address of my package after it has been shipped?

Asked 2 years ago
Once a package is in transit with DHL, changing the delivery address may be challenging but not impossible. DHL has systems in place that allow customers to request address changes under certain conditions. This typically depends on the shipping service used and the specific circumstances surrounding the shipment. In most cases, the customer might need to act quickly to initiate the request, as doing so becomes increasingly difficult as the package progresses further along the delivery route. To proceed with an address change, customers can often utilize the features available on the DHL website or through their tracking system. It is important to note that additional fees may apply depending on the requested changes and the service selected. If one is considering this option, checking their current online information regarding address changes would be beneficial. It may also be helpful to be aware that not all shipments qualify for address changes once they are on their way. Therefore, reviewing the terms and conditions related to the specific shipment is advisable. For the most accurate information, visiting the DHL website may provide the latest details and options available.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 16, 2025

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