What should I do if my DHL package is delayed?

Asked 5 months ago
If a DHL package is delayed, it is important to first check the tracking information available on the DHL Canada website. This tracking page provides the most up-to-date status of the shipment, including any potential issues that may have caused the delay. It may indicate if the package is currently held up in customs, experiencing weather-related delays, or facing other logistical challenges. If the tracking information does not clarify the situation, users can consider reviewing the FAQs or help sections on the DHL Canada website. These resources often address common concerns regarding delays and the steps to take. Additionally, users may want to reach out to individuals who sent the package to confirm that all shipping details were accurate and that there were no issues on their end. For personalized assistance, visiting the contact section on the DHL Canada website may provide further avenues for support. It is always beneficial to remain patient, as many delays can be temporary and may resolve themselves shortly.
Christian Allen is the editor / author responsible for this content.
Answered Jul 2, 2025

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