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Cavenders.com Customer FAQ

Top Answers & How-to Guides

What is Cavenders.com's Phone Number?

The question we are asked most often is about how to talk to Cavenders.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I forgot my account password?

If you have forgotten your account password for Cavenders.com, the first step is to look for the "Forgot Password" link on the login It is important to check your spam or junk folder if you do not see the email in your inbox. Once you have received the reset email, follow the provided link and guidelines to create a new password. Be sure to choose a strong password that combines uppercase letters, lowercase letters, numbers, and special characters for improved security. If you encounter any issues during this process, it may be helpful to refer to the customer service section of the current web page for additional assistance....

How do I find my size for clothing and boots?

Finding the right size for clothing and boots at Cavenders.com is a straightforward process. For clothing, it is best to refer to the When it comes to boots, Cavenders.com also offers a size chart specifically for footwear. Boot sizes can differ from regular shoe sizes, so it is important to compare your foot measurements with the provided chart. Additionally, considering the style of the boots is essential, as different styles may fit differently. If you are in between sizes, trying both sizes may be beneficial, as this can help determine the best fit for your comfort and preference. For specific sizing information, it may be worthwhile to check the relevant pages on Cavenders.com....
Ask any question you have about Cavenders.com customer service, get an answer now.

Order Tracking

How can I track my order?

To track an order placed through Cavenders.com, customers can visit the official website and log into their account. Once logged in,...

Can I cancel or modify my order once it's been placed?

Once an order has been placed on Cavenders.com, there is a limited timeframe during which cancellations or modifications can be made....

What is the typical delivery timeframe for orders?

The typical delivery timeframe for orders placed through Cavenders.com can vary based on several factors, including the shipping method...

Store Information

Do you have physical stores as well?

Yes, we have physical stores in addition to our online presence. Cavenders.com operates a chain of retail stores across various locations....

Do you offer international shipping?

Cavenders.com does offer international shipping options to a variety of countries. Customers looking to make international purchases...

What brands do you carry?

Cavenders.com offers a wide range of brands that cater to various styles in western wear, footwear, and accessories. Customers can...

Payments and Promotions

What payment methods do you accept?

Cavenders.com offers a variety of payment methods to accommodate customer preferences. Typically, customers can use major credit cards...

Do you offer any promotions or discounts?

Cavenders.com regularly offers promotions and discounts on a variety of products, making it an excellent place to find savings on western...

Are there gift cards available for purchase?

Cavenders.com does offer gift cards for purchase, which can be a wonderful gift option for those who appreciate western wear and boots....

What is your policy on price adjustments?

Cavenders.com has a specific policy regarding price adjustments that applies to items purchased at regular price. If a customer buys...

Returns and Refunds

What is your return policy?

Cavenders.com has a specific return policy designed to ensure customer satisfaction. Generally, items purchased can be returned within...

What if I receive a damaged or defective item?

If a customer receives a damaged or defective item from Cavenders.com, it is important to address the issue promptly to ensure satisfaction....

Account Management

What should I do if I forgot my account password?

If you have forgotten your account password for Cavenders.com, the first step is to look for the "Forgot Password" link on the login It is important to check your spam or junk folder if you do not see the email in your inbox. Once you have received the reset email, follow the provided link and guidelines to create a new password. Be sure to choose a strong password that combines uppercase letters, lowercase letters, numbers, and special characters for improved security. If you encounter any issues during this process, it may be helpful to refer to the customer service section of the current web page for additional assistance....

How do I find my size for clothing and boots?

Finding the right size for clothing and boots at Cavenders.com is a straightforward process. For clothing, it is best to refer to the When it comes to boots, Cavenders.com also offers a size chart specifically for footwear. Boot sizes can differ from regular shoe sizes, so it is important to compare your foot measurements with the provided chart. Additionally, considering the style of the boots is essential, as different styles may fit differently. If you are in between sizes, trying both sizes may be beneficial, as this can help determine the best fit for your comfort and preference. For specific sizing information, it may be worthwhile to check the relevant pages on Cavenders.com....

Help me with my Cavenders.com customer service issue

Ask any question you have about Cavenders.com customer service. We will do our best to get you answers right away.
We look to the Cavenders.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Cavenders.com issues reported to GetHuman
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