What is your refund policy for cancelled events?

Captain Ticket has a clear refund policy regarding cancelled events, which ensures that customers are treated fairly and transparently. In the case of an event cancellation, Captain Ticket typically provides full refunds for the tickets purchased. The refund process commences as soon as the cancellation has been officially confirmed by the event organizer, and Captain Ticket strives to expedite the refund for its customers. It is important to note that the timing of the refunds may vary depending on the payment method used at the time of the purchase. Customers can expect to see the refund reflected on their credit card or payment account within a reasonable timeframe. However, it may take several business days for the financial institutions to process and finalize the transaction. For events that are rescheduled or postponed, Captain Ticket usually offers customers options, such as the choice to retain the tickets for the new date or to request a refund. Customers are encouraged to review the event details carefully and stay informed about any changes. For the most accurate and current information regarding specific events and their respective policies, it is advisable to consult the Captain Ticket website directly, where contact details and further assistance options may also be available if needed.