How do I know that my tickets are real?

Asked 3 months ago
When purchasing tickets from Captain Ticket, it is essential to ensure their legitimacy. Captain Ticket typically provides a guarantee that the tickets sold through their platform are authentic and valid for entry to the event. Customers can usually find detailed information regarding ticket authenticity and guarantees on the website. It is advisable to review each ticket listing, as it often includes specific details about the type of ticket, its origin, and any associated guarantees. To further verify the authenticity of your tickets, you may check the barcodes or QR codes against the event organizer's website or contact the venue directly. Many event organizers have systems in place to verify tickets; this can provide additional reassurance. Additionally, keeping your receipts and confirmation emails can help in any potential validation processes. It is a good practice to research and understand the ticket return and refund policies for your peace of mind. Always refer to the current web page for updated information on these topics and any necessary contact details.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 29, 2025

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