How can I change the details of my order?

Asked 3 months ago
To change the details of an order with Captain Ticket, customers typically need to follow specific procedures outlined by the company. While the exact process may vary depending on the nature of the change and the timing of the request, it often involves logging into the account associated with the order. Customers should look for options that allow them to view their current orders and see if there is an option to modify the details. If the changes are related to personal information, such as the name on the ticket or contact information, customers might be able to make those updates directly in their account settings. For changes regarding event details, such as date, time, or seat selection, customers may need to review the policies related to modifications or cancellations. It is advisable to check the FAQ or customer service section on the official website for additional guidance on modifying orders. This section usually provides the most current information on policies and procedures.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 29, 2025

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