Is CapTel available for international users?

Asked 2 months ago
CapTel services are primarily designed for users in the United States. This includes the CapTel phones and services that provide real-time captioning for those who are deaf or hard of hearing. While CapTel is an excellent resource for communication within its service areas, international availability is limited. There are some considerations for users who may be traveling or living outside the United States. The CapTel service may not function properly overseas due to limitations in telecommunications infrastructure and regulations in different countries. Users may experience difficulties connecting to the service or may find that the captions do not display correctly, as the service relies on high-speed internet connections and specific network configurations that might not be available internationally. If individuals outside the United States wish to use CapTel services, they will need to ensure that they have a reliable internet connection, as well as check if their specific network and devices are compatible with the service. Furthermore, CapTel may have specific guidelines or limitations for use in different regions. For the most current and detailed information regarding service availability and any potential updates or changes, users may want to look on the CapTel website. This resource provides comprehensive details and may also include contact information for further inquiries related to international usage.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 19, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call CapTel.com?

If you need to call CapTel.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call CapTel.com

CapTel.com

Find a list of many popular CapTel.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call CapTel.comCapTel.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!