Are there any fees associated with CapTel service?

Asked 2 months ago
CapTel service generally does not have monthly fees for users who qualify for the program, particularly individuals with hearing loss who use CapTel captioned telephones. The service is usually provided at no cost to eligible users in the United States, as it is funded through a combination of federal and state programs related to telecommunications access. However, users may still be responsible for their standard telephone service charges, including costs associated with their phone line and any applicable taxes. It is important to note that while there are no direct service charges for using CapTel, some features or functions that may be offered by specific service providers could incur charges. Additionally, users should consider any potential costs related to equipment purchases or rentals, depending on their individual situation. For the most accurate and specific information regarding potential fees or equipment options, users should refer to the relevant sections of the CapTel website. They can usually find contact information or additional details that may help clarify any specific concerns they may have about fees associated with CapTel service.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 19, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call CapTel.com?

If you need to call CapTel.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call CapTel.com

CapTel.com

Find a list of many popular CapTel.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call CapTel.comCapTel.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!