Does CapTel offer any assistance programs for low-income users?

Asked 2 months ago
CapTel provides valuable captioning services designed to assist individuals who are deaf or hard of hearing in communicating effectively over the phone. While CapTel itself does not directly operate assistance programs, there are initiatives and resources available at the state and federal levels that may provide financial support for low-income users seeking access to communication services, including captioned telephones. These assistance programs are often administered by various telecommunication agencies and may include subsidies or grants to help cover the costs associated with acquiring assistive technology or services. For instance, some states have specific programs that cater to individuals with hearing impairments, which may offer financial aid or special pricing for CapTel phones and services. Additionally, the Federal Communications Commission (FCC) administers the Telecommunications Relay Service (TRS) funding, which may also contribute to access support for individuals who need captioning. CapTel encourages users to look into the available resources in their local area, as well as the federal initiatives that may provide additional assistance. To find specific information about these programs, it would be beneficial to review the current web page dedicated to available resources or assistance options.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 19, 2025

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