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C28.com Customer FAQ

Top Answers & How-to Guides

What is C28.com's Phone Number?

The question we are asked most often is about how to talk to C28.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I unsubscribe from promotional emails?

To unsubscribe from promotional emails from C28.com, you can typically find an unsubscribe link at the bottom of any promotional email If the email does not contain an unsubscribe option, or if you encounter any difficulties, C28.com may have instructions or a process outlined on their website that provides further guidance. It is advisable to check the relevant sections of the website for detailed assistance. To stay updated on this process, you could also monitor the current web page for any changes regarding email subscriptions and marketing preferences....

What is C28.com's privacy policy?

C28.com, known for its selection of Christian-themed apparel and accessories, has a privacy policy in place that addresses how it collects, The privacy policy typically outlines that C28.com is committed to safeguarding customer data against unauthorized access or disclosure. It may also include details about how the company uses cookies and other tracking technologies to enhance user experience and personalize content. User data might be shared with third parties in limited situations, such as when processing payments or fulfilling orders. Customers are usually informed of their rights regarding their personal information, including options to update or delete their data. For the most current and specific details, it is advisable to review the privacy policy directly on the C28.com website, where this information is regularly updated to comply with current legal obligations and best practices for customer privacy....
Ask any question you have about C28.com customer service, get an answer now.

Email and Account Management

How do I unsubscribe from promotional emails?

To unsubscribe from promotional emails from C28.com, you can typically find an unsubscribe link at the bottom of any promotional email If the email does not contain an unsubscribe option, or if you encounter any difficulties, C28.com may have instructions or a process outlined on their website that provides further guidance. It is advisable to check the relevant sections of the website for detailed assistance. To stay updated on this process, you could also monitor the current web page for any changes regarding email subscriptions and marketing preferences....

What is C28.com's privacy policy?

C28.com, known for its selection of Christian-themed apparel and accessories, has a privacy policy in place that addresses how it collects, The privacy policy typically outlines that C28.com is committed to safeguarding customer data against unauthorized access or disclosure. It may also include details about how the company uses cookies and other tracking technologies to enhance user experience and personalize content. User data might be shared with third parties in limited situations, such as when processing payments or fulfilling orders. Customers are usually informed of their rights regarding their personal information, including options to update or delete their data. For the most current and specific details, it is advisable to review the privacy policy directly on the C28.com website, where this information is regularly updated to comply with current legal obligations and best practices for customer privacy....

Payment and Purchasing Options

What payment methods are accepted on C28.com?

C28.com offers a variety of payment methods to accommodate its customers. Generally, they accept major credit cards, including Visa, To ensure the most accurate and up-to-date information about payment methods, it is advisable to check the current web page of C28.com. They typically have a dedicated section that outlines all accepted payment methods, which can help customers make informed decisions during their shopping experience....

Can I purchase items as a gift and have them shipped directly?

Yes, C28.com offers the option to purchase items as gifts and have them shipped directly to the recipient. When placing an order, customers...

Do you offer bulk purchasing options for churches or organizations?

C28.com does provide options for bulk purchasing, recognizing the needs of churches and organizations that wish to purchase items in...

Order and Shipping Information

Do you offer international shipping?

C28.com does offer international shipping, allowing customers outside of the United States to purchase their products. However, the...

What is the return policy for C28.com?

C28.com offers a return policy that aims to ensure customer satisfaction while accommodating various situations. Generally, customers In certain cases, such as defective or incorrectly sent items, C28.com may provide an exchange or a refund without customers needing to bear return shipping costs. However, for non-defective items, customers might be responsible for the shipping fees associated with the return. It is advisable to check the specific return policy details on the current C28.com webpage, as policies can change and may have specific instructions for different types of products. Additionally, customers can find guidance on how to initiate a return process, including any necessary forms or information needed when returning items....

Can I track the status of my order?

C28.com offers a straightforward way to track the status of an order. Typically, once an order is processed and shipped, customers...

Can I cancel or change my order after it has been placed?

C28.com typically allows customers to cancel or change their orders, but there are specific time frames and conditions that apply....

What should I do if my order hasn't arrived yet?

If your order from C28.com has not arrived yet, it is advisable to first check the order confirmation email you received. This email It is also helpful to review the tracking information provided in that email, as it can offer insight into your order's current status and location. If the tracking indicates that the order has been delivered but you have not received it, it may be wise to check with neighbors or household members. If the order is still undelivered past the expected date, consider reviewing the current web page for contact information to inquire directly about your order. C28.com is generally very responsive to customer concerns and can assist you further....

Do you offer free shipping on certain orders?

C28.com does have promotions that may include free shipping on certain orders, but these offers can vary based on the time of year,...

Are there any restrictions on international shipping?

C28.com does offer international shipping, but there may be certain restrictions and considerations to keep in mind. These restrictions...

Additional Services

Do you offer gift wrapping services?

C28.com does not typically provide gift wrapping services as part of their standard offerings. However, they often focus on providing...

Do you have a mobile app for shopping?

C28.com does not currently have a dedicated mobile application for shopping. However, the C28 website is designed to be mobile-friendly,...

What is the process for exchanging an item?

The process for exchanging an item at C28.com typically begins with reviewing the exchange policy outlined on their website. Generally, Once a customer has confirmed that their item qualifies for exchange, they should locate the order number on their confirmation email or receipt. This information is typically crucial for initiating the exchange process. The next step often involves packaging the item securely and including any relevant documentation, such as a note specifying the exchange request, which can help expedite the process. Customers are then advised to send the package back to the designated return address, which can usually be found on the website. It is important for customers to consider using a trackable shipping service or purchasing shipping insurance, as C28.com may not be responsible for lost or damaged returns. Finally, once the returned item is received and processed, the exchange item will be shipped out, and customers will receive a notification regarding their exchange status. For up-to-date details, making a visit to the C28.com website may provide the latest information about their exchange policy....

Help me with my C28.com customer service issue

Ask any question you have about C28.com customer service. We will do our best to get you answers right away.
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