What should I do if my order hasn't arrived yet?

Asked 3 months ago
If your order from C28.com has not arrived yet, it is advisable to first check the order confirmation email you received. This email typically contains important information, including your order number and estimated delivery date. Sometimes, delays may occur due to various factors such as shipping carrier issues or high order volumes. It is also helpful to review the tracking information provided in that email, as it can offer insight into your order's current status and location. If the tracking indicates that the order has been delivered but you have not received it, it may be wise to check with neighbors or household members. If the order is still undelivered past the expected date, consider reviewing the current web page for contact information to inquire directly about your order. C28.com is generally very responsive to customer concerns and can assist you further.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 27, 2025

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